Kompensasi 1GB dari Smartfren untuk pelanggan

Pada tanggal 2 Desember lalu saat berlangsungnya aksi damai 212, Smartfren merupakan salah satu operator yang masih sanggup memberikan sambungan internet di sekitar lokasi aksi. Sementara beberapa oerator sempat “tumbang” karena terlalu padatnya pengguna di satu lokasi. Namun keesokannya yaitu hari Sabtu 3 Desember 2016 pengguna Smartfren banyak melontarkan keluhan mengenai turunnya performa jaringan.

Dihari yang sama, pihak Smartfren memberikan pemberitahuan terkait gangguan jaringan di media sosial. Gangguan terjadi karena putusnya backbone kabel optik laut jalur Ancol-Singapura karena tersangkut jangkar kapal laut. Dan pada hari Senin pagi 5 Desember 2016 Smartfren menyatakan layanannya sudah kembali normal.

Dan dengan terjadinya gangguan pada dua hari tersebut, selain ucapan maaf Smartfren juga memberikan kompensasi kepada seluruh pelanggannya dengan bonus kuota data 1GB yang dapat digunakan selama tiga hari hingga tanggal 8 Desember 2016. Pemberitahuan kompensasi ini disebarkan melalui SMS kepada semua pengguna Smartfren yang terkena dampak.

kompensasi 1GB smartfren
Kuota kompensasi 1GB di cek pada web my.smartfren

Terima kasih Smartfren untuk kompensasi 1GB kouta internetnya. Pantas untuk diberikan apresiasi.

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50 thoughts on “Kompensasi 1GB dari Smartfren untuk pelanggan

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