Raih Penghargaan Kualitas Layanan, Polytron makin percaya diri

Jakarta,  Polytron sebagai merek lokal yang sangat dikenal, berhasil meraih penghargaan Service Quality Award 2017. Tidak tanggung-tanggung, merek lokal ini mendapatkan penghargaan di dua kategori sekaligus yaitu Home Entertainment dan Home Appliance.

Proses penilaian diraih berdasarkan hasil SQI 2017 yang melibatkan sekitar 500 vendor/merek barang elektronik di Indonesia. Responden survey ini cukup besar, yatu 5 ribu orang yang tersebar di Jakarta, Surabaya , Semarang dan Medan

Tekno Wibowo selaku Marketing Director Polytron yang hadir dalam malam penganugerahan tersebut mengatakan bahwa Service Quality Award menggambarkan bahwa konsumen telah loyal dan “trust”  terhadap Polytron. Tentunya konsumen adalah asset penting dan merupakan  investasi besar.  Polytron telah memahami dan mengerti akan kebutuhan konsumen Indonesia, karena itulah semua produknya telah disesuaikan terhadap iklim kebutuhan Indonesia, mulai dari produk Audio, Video, Home Appliances dan Mobile Phone-nya.

Polytron terus berupaya memberikan yang terbaik untuk penggunanya dengan terus berinovasi pada banyak hal seperti harga yang kompetitif, kualitas produk yang terus ditingkatkan, hingga pelayanan purna jual.

Pelayanan dan pembelian juga makin mudah dengan adanya laman e-commerce www.polytronstore.com, fasilitas pembelian dengan berbagai  kemudahan, misal fasilitas  cicilan hingga 24 bulan (untuk produk tertentu) dapat dijumpai disini,  bahkan Polytron juga memberikan fasilitas gratis ongkos kirim untuk setiap pembelian produk (khusus untuk produk smartphone). Selain itu Polytron juga memiliki toko lain misal di Lazada, Blibli dan lain sebagainya.

Untuk keluhan, saran dan masukan perusahaan juga telah lama memiliki layanan telpon bebas pulsa di 0 800 1 100 999. Tak kalah juga dengan pelayanan melalui sosial media, mulai dari facebook, twitter dan instagram. Selain itu juga disediakan kanal pelayanan melalui email dan whattsapp di nomor  0853 2100 5100 yang dibuka mulai dari Senin hingga Sabtu (yang aktif pada jam kerja).

Brand lokal ini kini telah memiliki lebih dari 66 outlet tersebar di Indonesia. Outlet showroom dan penjualan terbarunya saat ini berada di Resinda Park Mall, di kota Karawang yang berada di lantai satu.

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